Chief Operations Officer

Nairobi, Kenya

We don't do boring. We do impact. We are a fast-moving fintech powerhouse operating across training, consulting, insurance, and tech platforms. We need a COO who breathes operations, eats execution, and sleeps scale.

 

Location: Nairobi, Kenya

📅 Reports To: Executive Director

 

THE MISSION

 

Lead, align, and scale four business units:

- 🎓 Trainings

- 📊 Consulting

- 🛡️ Insurance Agency

- 💻 Tech Platforms

 

You are not a desk warrior. You are the engine room.

 

WHAT YOU BRING (Minimum Requirement |

      i.         Education | Bachelor's degree in Business, Finance, Economics, or related field |

     ii.         CPA(K) | Diploma in Insurance (AIIK / CII) |

   iii.         Digital | Proven ability to lead tech-driven operations (CRMs, portals, automation) |

 

COMPETENCIES THAT WIN

 

      i.         Operational Rigor – You build systems that don't break.

     ii.         Multi-Unit Agility – You can pivot from consulting to insurance to tech before lunch.

   iii.         Commercial Acumen – You know revenue, cost, margin, and levers.

    iv.         People Leadership – Teams follow you because you listen, decide, and act.

     v.         Risk & Compliance – You protect the brand while pushing growth.

    vi.         Scale Mindset – You think repeatable, scalable, sustainable.

 

HOW YOU ADD VALUE (From Day 90)

 

- ✅ Streamline workflows across all 4 business units

- ✅ Drive digital adoption across insurance agency and tech platforms

- ✅ Improve operational efficiency by at least 20%

- ✅ Build KPIs that actually mean something

- ✅ Make the CEO sleep better at night

 

WHAT WE OFFER

 

- Competitive salary + performance incentives

- Leadership autonomy (no micromanagement)

- A team that actually wants to win

- Room to build your legacy

 

READY TO VIBE WITH US?

 

Send your CV and a 1-page cover letter (tell us how you will add value in 90 days) to:

hr@finnettrust.com

📅 Deadline 30th May 2026

🚨 Only shortlisted candidates will be contacted.

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Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise