We don't do boring. We do impact. We are a fast-moving fintech powerhouse operating across training, consulting, insurance, and tech platforms. We need a COO who breathes operations, eats execution, and sleeps scale.
Location: Nairobi, Kenya
📅 Reports To: Executive Director
THE MISSION
Lead, align, and scale four business units:
- 🎓 Trainings
- 📊 Consulting
- 🛡️ Insurance Agency
- 💻 Tech Platforms
You are not a desk warrior. You are the engine room.
WHAT YOU BRING (Minimum Requirement |
i. Education | Bachelor's degree in Business, Finance, Economics, or related field |
ii. CPA(K) | Diploma in Insurance (AIIK / CII) |
iii. Digital | Proven ability to lead tech-driven operations (CRMs, portals, automation) |
COMPETENCIES THAT WIN
i. Operational Rigor – You build systems that don't break.
ii. Multi-Unit Agility – You can pivot from consulting to insurance to tech before lunch.
iii. Commercial Acumen – You know revenue, cost, margin, and levers.
iv. People Leadership – Teams follow you because you listen, decide, and act.
v. Risk & Compliance – You protect the brand while pushing growth.
vi. Scale Mindset – You think repeatable, scalable, sustainable.
HOW YOU ADD VALUE (From Day 90)
- ✅ Streamline workflows across all 4 business units
- ✅ Drive digital adoption across insurance agency and tech platforms
- ✅ Improve operational efficiency by at least 20%
- ✅ Build KPIs that actually mean something
- ✅ Make the CEO sleep better at night
WHAT WE OFFER
- Competitive salary + performance incentives
- Leadership autonomy (no micromanagement)
- A team that actually wants to win
- Room to build your legacy
READY TO VIBE WITH US?
Send your CV and a 1-page cover letter (tell us how you will add value in 90 days) to:
hr@finnettrust.com
📅 Deadline 30th May 2026
🚨 Only shortlisted candidates will be contacted.
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